Privacy Policy
At Les Palétuviers, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services, in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
1. Information we collect
We may collect the following categories of personal data:
1.1 Contact information
Information you voluntarily provide to us via our forms or during any direct communication, including:
- Name
- E-mail address
- Phone Number
- Any additional information provided as part of your request
1.2 Usage data
Information collected automatically when you browse our website,
including:
- IP address
- Browser type and information about your device
- Pages viewed and duration of your visit
- Interactions with site features
This data is collected using cookies and similar tracking technologies,
including tools such as Google Analytics and the Meta (Facebook) Pixel.
1.3 Marketing data
Information regarding your preferences and your interactions with our marketing content, including:
- Your interests and your engagement with our advertisements
- Data regarding the performance and results of our marketing campaigns
2. How we use your information
We use your personal data for the following purposes:
- Providing our services: responding to your requests, processing your inquiries, and managing our interactions with you.
- Improving our website: analyzing usage data to optimize performance, usability, and the user experience.
- Conducting our marketing activities: distributing relevant content, offering personalized advertisements, and measuring the effectiveness of our campaigns.
- Comply with our legal obligations: meet regulatory requirements and respond to requests from competent authorities.
3. Sharing your information
We do not sell your personal data.
However, we may share your information with:
3.1 Service providers
Trusted third-party service providers who assist us in operating our website
and managing our marketing activities, including:
- Google Analytics
- Google Ads
- Meta (Facebook) Pixel
These service providers process your data on our behalf in accordance with their own privacy policies.
3.2 Competent authorities
When required by law or when necessary to protect our rights, our safety,
our property, or those of third parties.
4. Your rights
Depending on the legislation applicable in your country of residence, you may have the following rights regarding your personal data:
- Right of access: obtain a copy of the personal data we hold about you.
- Right to rectification: request the correction of inaccurate or incomplete data.
- Right to erasure: request the deletion of your personal data (“right to be forgotten”).
- Right to portability: to receive your data in a structured, commonly used, and machine-readable format.
- Right to object: to object to certain processing of your data, particularly for prospecting or profiling purposes.
5. How to exercise your rights
You can exercise your rights by contacting us:
- E-mail : info@lespaletuviers.mu
- Téléphone : (+230) 262 7363
- Address : Head Office, Les Palétuviers, Anse La Raie, Mauritius
To protect your personal data, we may ask you to verify your identity before processing your request.
